Privacy Policy
1. Introduction
Welcome to GraphityTech.com. At Graphity Tech, we are committed to safeguarding your privacy. This privacy policy explains how we collect, use, share, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you agree to the terms outlined in this policy. If you do not agree, we respectfully ask that you refrain from using our services.
2. Who We Are
Graphity Tech is a UK-based digital services company that provides website design, SEO, content creation, and digital marketing solutions. For the purposes of UK data protection laws, we act as the “data controller” when handling your personal information. If you have any questions about how we process your data, you can contact us at contact@graphitytech.com.
3. Information We Collect
When you engage with our website or services, we may collect personal information including your name, email address, phone number, and payment information. We may also collect data about your usage of our website, such as your IP address, browser type, referring pages, and time spent on pages. If you contact us through our forms, we collect the information you submit in your message.
4. How We Use Your Information
We use your personal data to provide and manage the services you have requested, which may include digital marketing, social media management, or content services. We also use your data to respond to inquiries, provide support, send project updates, and—if you have provided consent—send you marketing communications about our services. All data processing activities are carried out under lawful bases, including contract performance, legitimate interest, legal obligation, or your explicit consent.
5. Sharing Your Information
Graphity Tech does not sell or rent your personal data to any third parties for marketing purposes. Your mobile or SMS information is never shared for promotional use. We may share your information with trusted third-party service providers—such as hosting platforms, payment processors, or analytics tools—strictly for the purpose of delivering our services. These providers are contractually required to maintain the confidentiality and security of your information. We may also disclose your data if legally obligated by court order or other lawful request.
6. International Data Transfers
Some of our service providers are located outside the UK, such as in the United States. When transferring personal data internationally, we ensure that appropriate safeguards are in place—such as UK-approved standard contractual clauses—to ensure your data remains protected according to UK legal standards.
7. Your Rights Under UK GDPR
You have a number of rights regarding your personal data. These include the right to access the data we hold about you, the right to request corrections or deletions, the right to restrict or object to processing, and the right to withdraw consent at any time. You also have the right to data portability in applicable circumstances. If you wish to exercise any of these rights, please contact us at contact@graphitytech.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Data Retention
We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this policy or to comply with our legal obligations. When the data is no longer required, we securely delete or anonymise it in accordance with data protection best practices.
9. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. While no system is entirely foolproof, we take your privacy seriously and continuously review our security procedures to protect your data.
10. Marketing Communications
If you have given us permission to send you marketing emails, we may occasionally contact you about new services, updates, or promotions. You can opt out at any time by clicking the “unsubscribe” link in any email or by contacting us directly. We will promptly honour your request.
11. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse site traffic. Upon your first visit, you will be asked to accept or manage your cookie preferences. For more information, you can request our detailed Cookie Policy or manage your settings via your browser.
12. Changes to This Policy
We may update this privacy policy to reflect changes in our services, technology, or legal requirements. When updates are made, we will revise the “Effective Date” at the top of this page. Continued use of our website or services after changes indicates your acceptance of the updated policy.
13. Governing Law
This privacy policy is governed by the laws of England and Wales. Any disputes arising in connection with this policy will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact us at:
